Reliable digital infrastructure not only depends on high quality products and installation, but also on consistent support and maintenance.
Conceptunet is proud to be a customer-focused, service-based company. We add value to your IT and digital communication investments by offering a pro-active service that will keep your organisation connected, your customers informed. We facilitate reliable staff communications, allowing them to work together efficiently, from any location. We provide bespoke support and maintenance services to organisations of all sizes from the corporate, retail, manufacturing, distribution and public sectors.
Our support services can be tailored to your specific business needs. You do not need to be tied into a long-term contract with us to benefit from our services. We offer pay as you go support and maintenance, which is ideal for small to medium sized organisations wanting the security of a reliable service provider, without the ongoing monthly financial commitment.
We also offer our premium support and maintenance services on a Managed Service Supply (MSP) basis. This service is typically provided by a combination of remote support from our helpdesk or by one of our technicians visiting your site. The monthly fee depends on the level of service cover you need and will be entirely bespoke to your requirements. Our monthly paid MSP service gives you total peace of mind and security, should you require help and support.
Our agile team can provide cover 24/7, 365 days (including out of hours) support facility, if required.
We offer a range of retained service packages and product support including:
Our support and maintenance plans come with agreed SLAs which are bespoke to your organisation.
Don’t wait until you have an IT or digital services problem that stops your business from running smoothly.
Contact us by phone on 0114 276 4960 or email
enquiries@conceptunet.com to speak to a member of our support team.
We’d love to chat with you about how we can help your business. Please feel free to call or email with any enquiries, or fill out the form to get that project moving.
Providing organisations from the corporate, retail, manufacturing and distribution and public sector with full IT Infrastructure service covering consultancy, specification, set up and configuration, hardware supply, connectivity and support, maintenance, testing and auditing.
© 2024 Conceptunet Ltd | Website by Arise | Creative by Corvis
Conceptunet is a limited company registered in England and Wales | Registered number: 03416668 | Registered office: Unit 10 Prospect House, Collery Close, Staveley, Chesterfield, S43 3QE
