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This policy was last updated on 09/09/2024. We reserve the right to update this policy without notice.

Conceptunet (referred to as “Conceptunet” throughout this policy) is a registered company in England and Wales with registration number 03416668. Our registered office is at Conceptunet, Unit 10 Prospect House, Collery Close, Staveley, Chesterfield, S43 3QE, UK.

What personal information do we receive about you when you contact or visit Conceptunet online?

When you contact us via email, the only information we have is your email address unless you volunteer to share more. If you contact us by phone, we would usually ask for your email address and phone number so we can respond to your enquiry.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address. Tools such as Google Analytics provide us with information that helps us understand how we are receiving incoming ‘web traffic’, such as the type of device and internet browser you are using. This helps us improve how we present our online information to best match customers’ preferences.

What do we do with any personal data you have shared with us, such as email addresses, postal addresses, and phone numbers?

As well as corresponding with you about the work you may have commissioned from us, with your permission we may also send you emails with information about other aspects of Conceptunet. For example, updates on our services, case studies, and blog posts.

Your personal data is your personal data and it’s protected by law. Unless we ask for and receive your express permission, we will not share your personal data with another company.

How do we obtain your consent to have or use your personal data?

When you provide us with personal information to complete a transaction or make an enquiry, we imply that you consent to our collecting it and using it for the above reasons only.

If we ask for your personal information for a secondary reason, such as marketing, we will always ask for your expressed consent and provide you with an opportunity to opt-out at any point.

How do I withdraw my consent?

If you want to withdraw your consent for us to contact you, please email us at: sales@conceptunet.com.

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