Background
Univar Solutions is a distributor of chemistry and related products and services. The company employs over 10,000 people in more than 30 countries around the world. Keeping communications flowing in a complex organisation with a global workforce can be difficult.
The Challenge
When the Covid crisis came along, using traditional methods of communication, such as team huddles and printing multilingual posters for the notice boards, became impossible. This was especially true at chemical sites and in warehouses. These vital teams were unable to work from home, so keeping them motivated and up to date with the latest safety information became critical.
Univar Solutions approached Conceptunet to deliver a new, easy to use digital Content Management System (CMS) that could instantly transmit information across Univar Solutions sites in Europe, the Middle East, and Africa (EMEA).
The Solution
Using a cloud-based, digital CMS is a real game changer, particularly when it comes to improving communication and engagement with employees in a multi-national, multi-sited organisation during challenging times.
Conceptunet selected the SignStix cloud-based CMS and media players for deployment across Univar Solutions EMEA sites. The simple to use, pre-staged, media players just needed to be connected to the internet and screen for the content to appear automatically.
The Results
- Time savings
The comms team was able to create digital content in multiple languages and deploy information quickly and easily across sites, wherever they were located.
- Engagement improvements
100% reliable delivery of important messages and relevant safety updates to the EMEA workforce kept employees informed and connected.
- Environmental improvements
Using Low energy boxes connected to low power monitors to display key messages instead of printing posters resulted in the use of less energy, paper and ink.
The Difference We Made
“Conceptunet have supported us throughout in this project. From an initial discussion they have taken a pro-active in role in suggesting and developing the solution which has been tailored to Univar’s specific requirements. SignStix is easy to use and has exceeded the expectations of the brief to deliver a simple to use internal communication network.
The way the CMS has been set up saves us time and cost in producing and distributing content as well as reducing the environmental impact. The real-time updates enable us to keep content fresh and deliver vital Health & safety messages that were previously reliant on print and delivery lead times.
Feedback from our sites has been very positive and engagement has improved significantly with local teams providing news stories and information to be shared with their colleagues across the EMEA sites.
We are excited about the next phase of the project where we are looking to expand the screen network and utilise some of the other SignStix functionality to deliver more automated messaging, better client experiences and interactive training”
Hayley Lamper, Internal Communications Manager, EMEA, Univar Solutions
About Univar Solutions
Univar Solutions is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world’s leading producers. With the industry’s largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, the Company is well-positioned to offer tailored solutions and value-added services to a wide range of markets, industries, and applications. While fulfilling its purpose to help keep communities healthy, fed, clean, and safe, Univar Solutions is committed to helping customers and suppliers innovate and focus on Growing Together. Learn more at univarsolutions.com.
