Why More and More Businesses Are Choosing Cloud Telephony 5 September 2017

Cloud telephone systems are becoming more and more popular with businesses as the need for a more reliable and scalable solution grows.

For most businesses, and especially for small businesses, it’s vital that all operations are as efficient as possible, and the standard of communications can make or break a company.

Benefits to Cloud Telephony

Cloud telephone systems are renowned for being easy to set up with many useful features for businesses. One of the biggest advantages though is that the financial commitments are minimal with low monthly fees. What’s more, many providers offer free computer-to-computer calls. There are no in-house servers or equipment required, with the only real requirements being a spare internet connection with good connection speed.

As well as being affordable for most businesses, VoIP phones have lots of useful features. Call forwarding, call waiting, voicemail and caller ID are the obvious beneficial features for businesses, alongside conference calling and data transfer. Some VoIP phones also come with audio enhancements allowing for higher quality of calls – particularly useful in loud environments, such as manufacturing or industrial workplaces.

On The Move

There is also the ability to use the phone service remotely too. Your cloud phone is given a unique ID number which you can retain should you move offices, or wish to work in a different location. You can simply plug in your phone to a new broadband connection and make and receive calls as you did before. You can also choose your STD code, meaning you can opt for a telephone number from a different location. If, for example, you work with a lot of clients from London, but are based somewhere else, you can choose to have a London dialling code to market yourself in that area. As calls are taken via the internet, you can take them wherever you are based.

iPECS Ericsson-LG

Conceptunet are partnered with Ericsson-LG which allows us to offer a number of telephony solutions. Our selected hardware and software products offer resilience, reliability, a host of impressive features, as well as providing excellent value for money. We work with many large, multi-national companies as well as a number of independent businesses, meaning we are able to provide the highest quality products and services, no matter the size of your organisation.

If you would like to talk to use about your company’s telephony requirements, please get in touch.

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